DORS Support Professional-Wicomico County

Wicomico County | $13.75 | entry_level | full_time

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Abilities Network is looking for a DORS Support Professional to work as part of our Community & Employment Partners Team. In this role, your accountability focuses on skillfully supporting individuals with developmental disabilities in preparing for, maintaining, and succeeding in their employment endeavors, community living, housing, money management, insurance, etc, as a stepping stone toward personal independence.


What does this opportunity give me?

  • Community outreach. Work with a diverse population.
  • Pride. Work for a company that is passionate about our mission and helping people find their path to independence.
  • A strong team and support system.
  • Impact. Make an immediate difference in someone’s life.
  • Ownership and responsibility for your position.

What will I do at Abilities Network?

  • Assesses each individual’s interests, experience, needs, preferences, availability, living expenses, location and transportation issues and translates that into feasible employment opportunities and funded services.
  • Continuously utilizes and expands the use and knowledge of resources/connections to develop job leads for individuals, including: in-store/business postings; job search websites; cold calling; in-person and web networking; and, knowledge of the community.
  • Skillfully supports individuals in preparing to complete applications, create resumes, interview well, follow up with “thank you” and successfully navigate any other applicant screenings process.
  • Actively supports assigned consumers to exercise their personal choice to obtain employment in the community.
  •  Develops positive relationships and takes time to learn about each community, employer and business, to ensure good matches to promote long term success for the individual served and Abilities Network’s programs.
  • Develops a rapport with employers. Communicates regularly with direct supervisor on individual’s job to ensure employer has a strong understanding of AN’s role, monitors performance of individual receiving support and any concerns are addressed proactively. As assigned to obtain individual’s weekly work schedule and submit to Program Director (or designee).
  • Promotes consumer independence on the job, encourages development of individual’s interpersonal skills to create natural on-the-job supports. Coaches by supporting, not doing. Appropriately “fades” in or out of supports.
  • Understands applicant and employee rights under the Americans with Disabilities Act and effectively assists individuals with requests for reasonable accommodation when necessary.   Suggests customization of jobs, resources and/or expansion of job responsibilities.
  • Brings appropriate ideas, suggestions and concerns to supervision and team meetings. Regularly reviews written program notes to monitor achievement of identified goals. Discusses goals that are not progressing with Program Director and Program Manager.
  • Communicates effectively with team members. Keeps in good contact in the field with agency cell phone and laptop while working. All verbal and written (email & voice mail), internal and external communication is professional and addressed on a daily basis.
  • As assigned, attends and actively participates in consumer’s team meetings, with the goal being consumer lead/facilitated meetings. Supports the coordination of consumer’s services with other involved parties.
  • Maintain consistent pro-active communication with DORS counselors and all other involved parties as directed by Supervisor. Continuously monitors DORS funded hours for each individual as directed.
  • Promptly and actively participates in required training and professional development opportunities. Utilizes consumer files and data appropriately, including reading and signing off on the Profiles and Companion Forms in ETO and incorporating identified knowledge about individual into supports delivered. Completes all Disability Specific Trainings (DSTs) for all consumers as assigned.
  • Provides quality support to DORS consumers as requested. Is familiar with all funding streams and understands
  • duties of each funding stream.
  • Submit accurate timesheets and travel reimbursement in a timely manner. Keep Outlook calendars up to date to accurately reflect work schedule.
  • Identify barriers prohibiting the achievement of goals in current Placement Plan/Person Centered Plan to assist in the development, implementation and achievement of meaningful goals.
  • Promptly conducts intakes for all DORS referrals and makes appropriate determinations about potential consumers’ fit with our services. Creates appropriate goals with individuals served. Complete placement plan, Fundamental Rights, Transportation Notification, Notice of Privacy Practices Acknowledgement, Email Communication Authorization, and submit to supervisor within 2 working days.
  • Responsibly manages schedule including arrives on time, communicates absences and schedule changes immediately to supervisor. Ensures no less than 75% of work time is spent engaged in DORS billable services. Maintains availability to work a typical schedule of 40 hour work weeks with evenings and weekends as necessary. Strategically schedules individuals to ensure most efficient use of travel work time. Implements recommended cancelation strategies.
  • Prioritizes well between consumer assignments, paperwork and other duties as assigned.
  • Follow Incident Reporting procedures by reporting all applicable events immediately to a supervisor and/or supervisor designee.
  • Collects, submits and maintains accurate documentation required by DORS/Abilities Network daily, including but not limited to:

Job Placement/Coaching Service Progress Report:

  1. Completes notes with the individual present at the conclusion each face to face meeting within the appropriate section of the “Job Placement/Coaching Services Progress Report”.
  2. During the preparation portion of services, uploads resume and cover letter as it is completed to the       individual’s billing folder on the S Drive.
  3. When a job is obtained, completes “Job Coaching for Job Support Section” with all pertinent information pertaining to the new job placement.
  4. Creates new job support goals with the individual and completes the “Performance this Month” section to include those goals.
  5. Completes an “Employment Verification Form” and upload to the S Drive within the individual’s billing folder.
  • In the presence of the individual supported, completes the Job Development Log/Progress notes (DDA) daily at the conclusion of each face to face meeting. Writes daily progress notes objectively about support that was performed and records pertinent information, changes, cancelations and/or documents anything notable occurring with the individual affecting services. Quickly adjusts/corrects written daily notes upon request. To ensure accurate billing is completed daily: identify the correct service delivered, the exact time the support was delivered in supporting the individual and the progress of each goal implemented.

What does Abilities Network need from me?


  • High school diploma or equivalent, some college is preferred.
  • Must have valid driver’s license and positive driving record with access to daily use of personal vehicle to travel with in assigned region.
  • Excellent time management and customer service skills.
  • Strong ability to think creatively and develop strong internal and external relationships and resources.
  • Availability to work a 40-50 hour work week, including evenings and weekends as necessary.
  • Technical knowledge to operate a laptop and use Microsoft office suite.
  • Must be able to stand for periods up to four hours in duration.


What else do I get at Abilities Network?

In addition to an amazing company culture and team environment, eligible employees are entitled to an array of company benefits, including:


  • Comprehensive health/dental/vision insurance
  • Life/Long-term Disability insurance
  • Paid time off (annual, sick, holiday)
  • 403(b) Pension Plan
  • Flexible Spending Account (medical, dependent care)
  • Employee Assistance Program
  • Anniversary day off
  • Tuition reimbursement
  • Employee referral bonus
  • Jury duty leave
  • Bereavement leave


Abilities Network is an Equal Opportunity Employer. We encourage all qualified candidates to apply. It is our policy to recruit, hire, train, and promote individuals without regard to race, color, religion, age, sex, national origin, veteran status, status as a qualified individual with a disability, sexual orientation, or any other category covered by applicable law.


Location: Wicomico County

Position Type: Full-time, Hourly

  • Personal Information

    As an equal opportunity employer, Abilities Network does not discriminate in hiring or terms and conditions of employment in violation of any law. Applicants who need reasonable accommodations to ensure equal opportunity in the application process should immediately inform the person who provided this form.
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